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Help center·Training Suzy

Training Suzy by text

A few minutes after your account is created, you'll get a text from your own Suzy number asking 5 quick questions: your WiFi details, check-in/check-out times, your pet policy, parking, and your Google review link.

Just reply to each one in plain language - whatever you'd tell a guest is exactly what Suzy needs. Your answers go straight into her FAQ bank, so there's nothing to type into the dashboard for these five.

If you get busy and don't finish, Suzy will send a friendly reminder about a day later.

Still stuck? Email khaleal@suzyai.net and a real person answers.