Built for the independent operators who built hospitality.
Suzy AI was designed from the ground up for independent motel and hotel owners — not big chains, not franchises. The people who answer their own phones at 2AM.
No credit card required · 14-day free pilot included
$32,000+
Average annual front desk labor cost replaced by Suzy
94%
Of guest questions answered without staff involvement
< 2s
Average response time, 24 hours a day
* based on pilot data from Oceanview Inn, Emerald Isle NC
How it works for your property.
We load your property info
Takes 5 minutes. WiFi password, check-in times, policies, local recommendations. We set it all up for you.
Guests text your number
No app. No download. They text the same number they already have — or a new dedicated line we set up.
Suzy handles the rest
Every question answered instantly, 24/7. Emergencies always reach you directly. You get your nights back.
What Suzy handles.
Suzy handles automatically
- WiFi password questions
- Check-in and check-out times
- Parking instructions
- Local restaurant recommendations
- Housekeeping requests
- Maintenance requests
- Late checkout requests
- Room availability questions
Always reaches you directly
- Fire, police, 911 calls
- Refund disputes
- Medical emergencies
- Complaints requiring judgment
Safety is hardcoded — never handled by AI. These always go straight to you.
AAHOA member pricing
$449
/month
No contracts. No setup fees. 14-day free pilot included.
Ready to stop answering the same question twice?
Set up takes 5 minutes. Cancel anytime.